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Seller has given negative feedback despite almost 3 months of waiting for this item. I have escalated the matter with PayPal because they stated Australia had placed a ban from the USA - which is NOT true. No plausible reason was given as to why the USPS held orders in their Chicago branch, I've been receiving other items from the USA without problems. However this has been escalated with PayPal and LaceMarket due to inconsistent communication. Seller states they always kept me up to date, which was partly reasonable, however they only replied when I sent them a direct message. I have all the evidence in my emails they only responded when I asked for an update or follow up. I regret to suspend the transaction with them as they seemed like a reasonable person, but they were not responsive unless I asked or reached out. Seller charged me extra on shipping because they assumed I lived within the US and despite my account stating I'm in Australia both in LaceMarket and paypal, they decided to charge me extra. Paypal admin warned me about this and said I shouldn't be held responsible for someone else's mistake on not checking the destination country, despite both Paypal and lacemarket are correctly detailed as Australia. Furthermore, Seller took it in to their decision to suggest lacemarket ban my account? On what grounds? I've had really good sales and reputation. And only due to them not getting their way they assume things and give bad feedback when it was the seller who assumed from the beginning (charged me extra due to assuming I was in the US, assuming Australia had banned international imports when this was NOT true). They said and assumed a lot of incorrect information which was misleading and seemed lazy in my opinion. Please consider buying or dealing from this seller before hand, as they obviously assume incorrect facts regardless of Covid problems affecting the world freight. I've checked with my Government and local councils, Australia is not banning international shipping as the seller stated. So please, get your facts right and don't assume things if you are not 100% legitimately aware of the truth. I was the one who informed them that USPS had decided to detain packages to Australia and other countries, I would like to think they would have been told, updated etc by their post office, but no actual evidence or plausible reason was given ever. I have the item tracking on my email notifications (emails from both USPS and Australia Post so I get updates from the item if/when it gets scanned). I have proof and willing to share and have given my side of evidence to Paypal. It is one thing to wait, but the other is giving false and misleading information and 'assumptions' on things during the transaction. I suggest in future seller makes contact with their US postal service prior to shipping out and giving incorrect information/over charging shipping because they assume the wrong facts. Will not purchase from again sorry, seller seems too lazy to do things correctly.
- FrootLoopz (Buyer)
Negative (11/30/21) Metamorphose plus plus size magical artefact in viridian 11/30/21
Lovely seller, dress arrived quickly and safely! Response time was awesomely fast and communication was clear. I would definitely buy from this seller again.
- floriiianne (Buyer)
Positive (11/26/21) Btssb velvet op 11/26/21
the blouse is in wonderful condition - thank you! i love it!
- moogle_ (Buyer)
Positive (11/23/21) Metamorphose [Plus Size] Square Neck Frill Blouse (Bishop Sleeve) 11/23/21
Arrived just as described. Great seller thank you! :)
- khlorine (Buyer)
Positive (11/19/21) Physical drop op super plus size friendly 11/19/21
As described, no problems, would buy again (purchased in bundle)
- sweaterfingers (Buyer)
Positive (11/07/21) Lovely maxicimam Melody Ravissants Concerto Long Sleeve Rose Blouse 11/07/21
As described, no problems, would buy again
- sweaterfingers (Buyer)
Positive (11/07/21) Lovely maxicimam Melody Ravissants Concerto Long Sleeve Rose Blouse 11/07/21
If I could give higher than just positive, I would! Seller was very nice and quick to respond, and shipped super quickly as well. The usa arrived quickly, was packaged well and is in perfect condition. Thank you so much! 10/10 would buy from again.
- Caramel_Kame (Buyer)
Positive (10/25/21) SA-KU-RA Papillonage Usakumya Pochette 10/25/21
Prompt delivery; item came as described; would do business with seller again; A+
- Lace-Lolita (Buyer)
Positive (10/25/21) Angelic pretty headbow 10/25/21
Thank you!
- mutantlace (Buyer)
Positive (10/18/21) Atelier pierrot headdress 10/18/21
Excellent buyer thank you!
- argyi (Seller)
Positive (10/15/21) Na+h belted sleeve only bolero. RESERVED 10/15/21
Seller is very responsive and shipping was very fast!
- lovelymusicnotes (Buyer)
Positive (10/15/21) Usakumya phone bag 10/15/21
Item arrived super fast~! <3
- loliville (Buyer)
Positive (10/12/21) Lovely maxicimam Classical Lovely Long Drawers 10/12/21
Very nice seller! The invoice was sent immediately and my item was shipped out very quickly. Communication was great. Everything arrived in wonderful condition, just as described. Thank you!
- strawbmilky (Buyer)
Positive (10/10/21) Metamorphose white headdress 10/10/21
Easy purchase! The bow was delivered quickly and exactly as described.
- TrillyRilly (Buyer)
Positive (10/08/21) Off brand headbow 10/08/21
Prompt delivery; item came as described; would do business with seller again; A+
- Lace-Lolita (Buyer)
Positive (10/08/21) Alice and the pirates headband 10/08/21
Prompt invoice and fast dispatch time. The item was package thoroughly and was as described in the listing. The seller did not send a message through LM to confirm anything, just sent the Paypal invoice, but that was not an issue.
- deadbirdlife (Buyer)
Positive (10/07/21) Alice and the pirates headdress 10/07/21
Item came exactly as described and very securely packaged. Would buy again from this seller.
- cassyblue (Buyer)
Positive (10/07/21) Btssb bonnet 10/07/21
The seller was prompt with communication, and the headdress arrived in perfect condition!
- sakuurairo (Buyer)
Positive (10/06/21) Body line headdress 10/06/21
Seller shipped it out super quickly!
- Hemlock-Tea (Buyer)
Positive (09/24/21) Kaneko Book of Flowers OP 09/24/21
Seller was very understanding, and was willing to work with me when I needed a payment plan!
- imaginator3000 (Buyer)
Positive (08/30/21) Metamorphose ellie jsk with cape plus size 08/30/21